The development of artificial intelligence and machine-learning technologies has allowed customer service tools such as chatbots, or chatter robots, to be on the upswing in the recent years. Such virtual assistants are a versatile solution for customer service in companies and public authorities of all sizes.

Virtual chat assistants are rapidly becoming as self-evident and integral part of the reality of life as cell phones or social networks. By 2024, the chatbot market share is expected to grow by 30%.

Using approximately 2.6 million microscopy images of canine kidney cells, members of an international research group, containing contributors from Estonia and Russia have built and trained a deep learning model to better understand how cells grow and divide. This research opens a novel way to identify more quickly and more easily the cell cycle ‘clock’ for every cell that is essential to understand diseases like cancer. The methods and results of their work have now been published in the journal Molecular Systems Biology.

Cleveron will pilot its first self-service screen and parcel robot integration together with telecom company Telia in Estonia. Telia will set up a “self-service pod” in a small town, where the company’s clients can connect with customer service through a Cleveron self-service screen, pay for their goods on-site, and receive the items from the connected Cleveron parcel robot.

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ABB to supply electric, digital and connected solutions for P&O Ferries’ two new vessels, including Azipod® propulsion and energy storage, cutting fuel consumption by one ton per return trip across the English Channel

Boston Dynamics, the global leader in mobile robotics, expanded commercial sales of Spot, the agile robot that climbs stairs and traverses rough terrain with ease, to the European Union, United Kingdom and Canada. This follows the launch of commercial sales of Spot in the U.S., and builds upon a successful Early Adopter Program that saw a number of companies in both Europe and North America integrate the robot into their operations.

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Author: Qidi Jiang

Machine learning technology is increasingly entering people's daily lives and its application is becoming more extensive, from email filtering and computer vision solutions to forecasting tools and language processing. There are also practical and day-to-day solutions in Latvia that use machine learning methods. Find out what is new in the machine learning industry and interesting solutions for business development at the RIGA COMM Machine Learning Conference on October 15 in Ķīpsala.

As face coverings, hand sanitizer and personal protective equipment have become part of our daily routine, one safeguard has kept American’s customers and team members breathing clean air at 30,000 feet. High-efficiency particulate air (commonly known as HEPA) filters have purified the air on American’s entire mainline fleet — and most regional jets — since the late 1990s. HEPA technology is also used in hospitals and medical facilities around the world, helping keep medical environments clear of bacteria and viruses while providing clean air.

Ignitis started cooperation with Estonian start-up Fusebox, which plans to become the first independent electricity demand aggregator in Lithuania. Electricity demand service is novelty in the Lithuanian electricity market and is crucial in contributing to energy security and efficiency.

Independent electricity demand aggregators will provide services of reserve power and power grid balancing. Fusebox is based on connecting hardware to electrical appliances which use the most electricity, e.g. to commercial refrigerator.